Frequently asked questions
What does the Job Map show?
See your jobs on an interactive map alongside a seven-day list, with unscheduled jobs available to organise. Different colours identify each day’s jobs. Select a map pin or list item to open the job’s details.
Do follow-ups and repeat dates send automatic reminders?
Follow-up and repeat dates help you keep track of when work needs attention. They do not send automatic reminders or create future bookings.
What is included in Finance?
Finance includes Income, Outstanding, Expenses, weekly review and finalisation, Reports and Finance Settings.
Can I export my finance records?
Yes. Export your full finance history to Excel, or select a date range and download Excel or CSV files.
Who can receive the 30-day free trial?
The trial is available to eligible businesses that have not already used it. A card is required, and no subscription payment is taken during the trial. Returning businesses and those with an existing subscription may not qualify.
How does the Early Launch price work?
The standard price is A$25 per month. Your price and trial eligibility are confirmed before checkout.
How do I cancel, and how is that different from the money-back guarantee?
You can cancel your subscription through Plan & Billing. Cancellation stops future renewals; it does not automatically request a refund.
The 90-day money-back guarantee is separate. The business owner can submit a guarantee request, which is reviewed against the guarantee’s eligibility conditions.
What happens if a payment fails?
A seven-day grace period gives you time to update your payment details while keeping access to the app. If payment remains unresolved, access becomes limited, with viewing and export available for a limited period.
Can I invite team members or manage multiple businesses?
Each account is set up for one business. Team invitations and switching between businesses are not supported.
Does Weekly Job Map replace accounting software?
Weekly Job Map helps you track income, payments and expenses, with finance records you can export. It does not handle invoicing or connect directly to accounting software, so you may still need separate software for your accounting needs.
How do I get support, request a feature or report a bug?
Open Help in the app and choose Get Help, Request a Feature or Report a Bug. You can also email support@weeklyjobmap.com.
For bugs, include what happened, what you were trying to do and a screenshot if possible. For feature requests, tell us what you’d like to do and how it would help your business.